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EmploymentPosition: Endpoint Engineer and Technical Support Specialist (Full-time, non-exempt) Reports to: IT Manager Location: Berkeley, CA - This is an in-person position (no remote work) SUMMARY The position provides support for staff and research member’s technology at Mathematical Sciences Research Institute. The Endpoint Engineer and Technical Support Specialist works in collaboration with Systems Administrators and outside contractors under the direction of the IT Manager to support and implement end user computer systems. The candidate is expected to have a strong background in administrative functions related to desktop / mobile operating systems and applications for multiple computing platforms, basic/intermediate server experience, and basic/intermediate network troubleshooting while demonstrating exceptional customer service to staff, research members, and community users of technology. JOB DUTIES AND RESPONSIBILITIES Responsibility #1- 80% time - Serve as primary support contact for research and staff technology. Tasks involved in fulfilling above duty/responsibility:
Responsibility #2 - 10% time - Inventory and Asset Management coordination.
SKILLS AND ABILITIES Knowledge of and experience in the use and support of multiple desktop technologies and operating systems (Linux, Mac OS X, and Windows) Skills
Abilities
Additional Desired abilities: experience with LaTeX/TeX document formatting, previous experience supporting Maple, Mathematica, Magma, Sage, Matlab, or Anaconda Suite. QUALIFICATIONS
ABOUT MSRI The Mathematical Sciences Research Institute (MSRI) is one of the world’s preeminent centers for research in the mathematical sciences and has been advancing knowledge through mathematical research since 1982. The Institute hosts some 2,000 mathematicians each year, for stays of up to one academic year. It is located near Grizzly Peak Boulevard, close to Tilden Park with spectacular views of San Francisco Bay and the UC Berkeley Campus. There are good walking trails close to the building for those so inclined, and a small, friendly office atmosphere. To learn more about MSRI, visit our website and watch this introductory film: http://www.msri.org/web/msri/online-videos/special-productions-events/introduction-to-msri. MSRI brings foremost mathematical scientists from around the world to work together in an environment that promotes creativity and effective collaboration. The Institute works for inclusiveness, and has many programs designed to enhance the participation of women and under-represented minorities. This position is partially funded through a grant from the National Science Foundation (NSF) This is a full-time, non-exempt position Hourly Wage $28.84 – $43.27 DOE APPLYING FOR THIS POSITION Please submit, in MS Word or Adobe Acrobat file format, the following four items of information addressed to Personnel by email to personnel@msri.org. Only complete applications will be considered.
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